On Thursday, July 17, 2014, Malaysia Airlines flight MH17 crashed in Eastern Ukraine. All passengers, including 196 Dutch, were killed.
For the next of kin, a period starts with much sadness, anger, powerlessness and insecurity. This period is unfortunately still continuing. In addition, the bereaved will be confronted with various investigations and a number of legal proceedings.
Because of her experience with (international) air disasters, SAP lawyers were called in almost immediately after the disaster to help the relatives in the various legal procedures (5):